This Privacy Policy explains how Sustainable & Innovation Engineering Sdn. Bhd.(“we”, “us”, “our”) collects, uses and protects your personal information when you use this website or contact us. We handle personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
What we collect
When you submit our contact form, we collect the information you provide: your name, email address, phone number (optional), the subject of your enquiry, and your message. We do not collect any sensitive personal data through this website.
Why we collect it
We use this information only to:
- respond to your enquiry and communicate with you about it;
- provide the products, services or training you ask about; and
- keep a record of our correspondence.
We do not use your details for marketing without your consent, and we do not sell your data.
Who we share it with
Your enquiry is sent to our team by email so we can reply. We do not share your personal information with third parties, except where required by law or to trusted service providers who help us operate this website and email (and only to the extent needed).
How we store and protect it
Enquiries are stored in our own database on a secured server, and access is limited to authorised staff. The connection to this website is encrypted (HTTPS). We keep enquiry records only for as long as needed to serve you and to meet our legal and business requirements, then remove them.
Cookies
This website uses a single preference cookie to remember your chosen language (English or Bahasa Malaysia). Our staff sign-in area uses a session cookie for authentication. We do not use advertising or third-party tracking cookies.
Your rights
Under the PDPA, you may request access to the personal data we hold about you, ask us to correct it, or ask us to stop processing it. To make a request, contact us at contact.us@sni-eng.com.
Contact us
If you have any questions about this policy or how we handle your data, email us at contact.us@sni-eng.com or use our contact page.